Practice room

Airport check-in

Check in your bag, choose a seat and solve a baggage issue.

AI · 2D Not started

MayaMaya, a calm and efficient airline agent

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リアルタイム字幕EN ↔ 日本語

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Beginner conversation guide

Follow the scene, one useful line at a time

Use these phrases in order when you are not sure what to say next.

01
Greet and check in
Hi, I'd like to check in for my flight.
Open politely and state what you need.
02
Confirm the flight
I'm flying to Singapore on flight RT204.
Use I'm flying to plus the destination.
03
Show your documents
Here are my passport and booking confirmation.
Use here are for two or more items.
04
Check a bag
I'd like to check one bag, please.
Say the number of checked bags clearly.
05
Explain your carry-on
I also have this small bag as my carry-on.
Carry-on means the bag you take into the cabin.
06
Handle a baggage issue
Is there an extra fee if it's overweight?
Ask about the fee before deciding what to move.
07
Choose a seat
Could I have an aisle seat, please?
Use aisle or window to state your preference.
08
Confirm boarding details
What time does boarding start, and which gate is it?
Ask for both the time and place before leaving.
09
Close politely
Great, thank you for your help.
Repeat key details if anything is unclear.

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