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Delivery issues
Report a missing, wrong, or damaged delivery and choose the best resolution.
AI · 2D Not started
RileyRiley, a clear and proactive delivery support representativeMarin · Voice
Live transcriptEN ↔ English
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Beginner conversation guide
Follow the scene, one useful line at a time
Use these phrases in order when you are not sure what to say next.
01 / 04
- 01Open the task
Tracking shows delivered, but nothing arrived.
State the purpose before adding details. - 02Handle the key detail
The delivery photo is not my building.
Give one concrete detail and invite the next question. - 03Confirm the outcome
Could you send a replacement tomorrow?
Read back the decision, time, amount, or place. - 04Close the exchange
Please send me the case number.
Close only after the next step is clear.
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