Billing & Order Corrections (Intermediate)
I want to split the bill with my friend, and I'm also curious if you accept Apple Pay. Plus, the drink was wrong, so I need to politely request a correction and ask for it to be remade or processed for a refund smoothly.
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Can we split the bill in half?
'Split it two ways' means to divide it between two, and 'three ways' means three. Paying separately is 'separate checks'.
Do you accept Apple Pay?
'Do you take ~?' is a way to check if a payment method is accepted. 'Tap to pay' is also commonly used.
I think there might be a mistake with my order.
Instead of complaining strongly, starting with 'I think there might be~' sounds polite. It's a common buffer expression used by natives when complaining.
Could you remake it for me?
'Would you mind + -ing?' is the most polite request structure. It sounds courteous when asking to remake a drink that was wrong.
Can I get a refund for that?
Refund is 'refund'. Both as a noun 'a refund' and in passive form 'get it refunded' sound natural.
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The formula for smoothly resolving issues: gentle opening 'I think there might be ~' + polite request 'Would you mind + -ing?
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This combination allows complaints to be conveyed without rudeness.
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Payment confirmation is 'Do you take ~?
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- split — (To) split the bill
- tap to pay — Tap the card to pay
- mistake — Mistake, error
- refund — Refund