Payment & Order Correction (Basic)
It's time to pay after finishing your order. Respond with whether you'll pay by card or cash, take the receipt, and gently correct if the drink is wrong.
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I'll pay by card.
When asked 'How would you like to pay?', you can simply respond with Card / Cash.
Can I pay by card?
When checking first, use 'Can I pay by card?' / 'Can I pay in cash?'. Remembering 'by card' and 'in cash' together is convenient.
Can I get a receipt?
The receipt is receipt. If you don't need it, you can say 'No receipt, thanks'.
I'm sorry, I ordered a latte but got a cappuccino.
When the order is wrong, just say 'Sorry, I ordered A, not B' to correct it smoothly. Starting with 'Sorry' makes it sound less rude.
Keep the change. (You can keep the change)
When you pay in cash and don't want change, say 'Keep the change'. It's natural in places with a tipping culture.
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You can finish the payment in three phrases.
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For the method, say 'Card / Cash, please', for confirmation say 'Can I pay by ~?
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', and for the receipt say 'Can I get a receipt?
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'.
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If the order is wrong, just say 'Sorry, I ordered A, not B' to correct it smoothly.
- card — Card (credit/debit card)
- cash — Cash
- receipt — Receipt (silent p, 'receipt')
- change — Change, coins