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Customer service resolution
Report a faulty item or billing issue and agree on a clear next step.
AI · 2D Niet gestart
ElenaElena, a patient and solution-focused support representativeMarin · Stem
Live transcriptEN ↔ Nederlands
Je gespreksbijschriften verschijnen hier.
Beginner gespreksgids
Volg de scène, één nuttige zin tegelijk
Gebruik deze zinnen in volgorde wanneer je niet zeker weet wat je volgende moet zeggen.
01 / 04
- 01Open the task
I'm calling about a problem with order seven four two.
State the purpose before adding details. - 02Handle the key detail
The item arrived damaged.
Give one concrete detail and invite the next question. - 03Confirm the outcome
I would prefer a refund rather than store credit.
Read back the decision, time, amount, or place. - 04Close the exchange
Please email the case confirmation.
Close only after the next step is clear.
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