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Airport check-in
Check in your bag, choose a seat and solve a baggage issue.
AI · 2D Not started
MayaMaya, a calm and efficient airline agent
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Trascrizione liveEN ↔ Italiano
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Beginner conversation guide
Follow the scene, one useful line at a time
Use these phrases in order when you are not sure what to say next.
- 01Greet and check in
Hi, I'd like to check in for my flight.
Open politely and state what you need. - 02Confirm the flight
I'm flying to Singapore on flight RT204.
Use I'm flying to plus the destination. - 03Show your documents
Here are my passport and booking confirmation.
Use here are for two or more items. - 04Check a bag
I'd like to check one bag, please.
Say the number of checked bags clearly. - 05Explain your carry-on
I also have this small bag as my carry-on.
Carry-on means the bag you take into the cabin. - 06Handle a baggage issue
Is there an extra fee if it's overweight?
Ask about the fee before deciding what to move. - 07Choose a seat
Could I have an aisle seat, please?
Use aisle or window to state your preference. - 08Confirm boarding details
What time does boarding start, and which gate is it?
Ask for both the time and place before leaving. - 09Close politely
Great, thank you for your help.
Repeat key details if anything is unclear.
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